The organizing company recognizes the importance of personal data privacy and protection in the digital age, and is therefore committed to protecting the data privacy of mashhour-x users while browsing or using our websites and services.
This privacy notice (“Privacy Notice”) explains how the Company ensures an adequate level of protection of personal data (i.e. information relating to natural persons who can be identified, directly or indirectly, by reference to data such as name, identification number, location data, identifier the Internet or one or more factors relating to that person (hereinafter referred to as “Personal Data”).
More specifically, the following privacy notice will explain:
1. Who are we?
2. What personal data do we collect about you?
3. How do we collect your personal data?
4. Why do we collect and process your personal data?
5. On what legal basis do we process your personal data?
6. Who has access to your personal data?
8. How do we ensure the protection of your personal data?
9. How long do we keep your personal data?
10. Do we collect personal data from minors?
11. What are your rights?
12. How do we use cookies?
13. How does this Privacy Notice work with third party data processing?
14. How to contact us?
15. How can I update this Privacy Notice?
This Privacy Notice applies to all services provided by the Company on its websites, digital applications, contests, social media platforms and other digital properties (“Our Services”).
Additional privacy notices may also appear highlighting certain uses of your personal data, with the ability to opt-in or opt-out of specific uses on a case-by-case basis, including new services or other services that may have a separate privacy notice.
Under data protection legislation, we are required to provide you with the information listed in this privacy notice. It is important that you read this notice, as well as any other notices we may provide to you when we collect and process your personal data.
Key Definitions of Privacy Notice:
• “I”, “our” or “we” refers to mashhour-x.
• “You”, or “User” refers to each person who will use mashhour-x’s social media platforms and services.
• “Social Media Platforms” refers to the social media platforms (Facebook, Twitter), media sharing sites (Instagram, Snapchat, YouTube, TikTok) and social media messaging applications (WhatsApp, Telegram) used by mashhour-x.
1. Who are we?
Mashhour is a registered limited liability company that processes your personal data while you use its websites and/or digital services and social media platforms.
Mashhour contact information:
the address:
phone:
Email: mmashhourx@gmail.com
If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, you may contact us through the information provided in the “How to Contact Us” section below.
2. What personal data do we collect about you?
Personal data is any information relating to natural persons who can be identified, directly or indirectly. We may collect, use, retain and transfer the following types of personal data:
• Identity data: full name, social media accounts
• Contact details: email, phone number
• Location data: country of residence, and data about the approximate geographical location of the user’s device
• Marketing and Communications Data: User preferences regarding receiving information from our website.
• Consent records: Records of any consent you have given, with the date, time, methods of consent and any relevant information (for example, the subject of the consent).
• Digital data: user accounts on social media, metadata (i.e. a set of data that describes and provides information about other data), Internet identifiers, such as Internet Protocol address, cookies, and any other data collected when you visit our website And our application. For more information about cookies, please read the Cookie Notice on our websites.
From social media users:
For users of social media platforms, we ask you for and collect the following personal data when you interact with our social media platforms:
• Identity data: name, surname, age, gender, profile photo, interests, list of friends/contacts/followers, etc., and other publicly available information, provided that you have published all such information in your profile on the social media platforms or on our platform accounts.
• Contact details: email and phone number
• Location data: Country of residence or city of residence
• Data related to your studies and work: job title, current and previous place of work, educational background, etc.
• Cookies and similar technologies: We collect personal data relating to you through your use of social media platforms and through the use of cookies and similar technologies, such as metadata, online identifiers, IP addresses and cookies collected when you use our social media platform tools. ,
• Information Collected with Your Consent: You may choose to provide us with additional personal information in order to obtain a better user experience when interacting with our social media platforms, in order to participate in certain promotional events, or the like. This additional information will be processed based on your consent, for the purposes stated above only.
• Views and opinions: Any views or other information you choose to provide to us, or post publicly about us on social media platforms, including, but not limited to, your comments and/or likes on our posts and photos or messages you send to us via our pages on the platforms. Social Media.
3. How do we collect your personal data?
We may collect your personal data in the following ways when you use mashhour services:
• Data you provide to us: We obtain your personal data through our websites, applications, social media platforms, or when you communicate with us by email, phone, or by any other means.
• Relationship data: We collect or obtain your personal data in the ordinary course of our relationship with you (for example, providing you with a service).
• Data you make public: We collect or obtain personal data about you that you explicitly choose to make public, including through social media platforms (for example, we may collect data from your social media profile(s), if you make a post about us).
• Application Data: We collect or obtain your personal data when you download or use our applications.
• Site data: We collect or obtain your personal data when you visit our website or use any features or resources available on or through our website.
• Registration details: We collect or obtain your personal data when you use or register to use any of our websites, applications or services.
• Content and advertising data: If you interact with any third party content or advertising on our website or in an app, (including third party cookies and tracking) we obtain your personal data from the relevant third party providing that content or advertising.
• Third party data: We collect or obtain your personal data from third parties that you provide to us (e.g. credit review agencies, law enforcement authorities, etc.)
4. Why do we collect and process your personal data?
We collect and process your personal data for the following purposes:
• To provide you with the services you have requested from us; To authorize you to use online forms, surveys, including our services that do not require any form of registration; To authorize you to log in to certain services, such as newsletters, information feeds, SMS updates or to create an account, in which case we will ask for your personal data, such as your name, email or phone number.
• To authorize you to share information; To allow you to take advantage of the sharing features we offer, such as participating in viewer forums and discussion boards, sharing with second-screen viewing applications; To authorize you to create a personal profile that is visible to the public, which may, if you choose, include your name and photo; Combining personal data from one service with information from other services to make it easier for you to share things with people you know.
• To maintain and improve our services; Understand how you use our Services and implement other functionality; Developing new services and offers.
• To tailor the Services to your needs and interests; Provide you with personalized content – such as relevant advertisements and services; To allow us to get to know you better to offer you more of what you want – more programs, more exclusives, more information, more competition and a better user experience; To learn more advanced things like which ads and information may be more relevant to you, and thus provide a better and more useful experience across our digital properties.
• To communicate with you; To authorize you to communicate with us; keep records of our communications; To help solve any problem you may encounter; To send you promotions and direct marketing; To inform you about our services, such as providing you with information about our upcoming program and improvements to our digital features; Contact you in order to compete and participate in different offers.
• To create and maintain a more reliable and secure environment; To investigate, detect, avoid or report fraud, misrepresentations, security breaches, incidents or other prohibited or illegal activities; To protect our vendors, your rights and property, or the security or integrity of our Services; To enforce our Terms of Service or any other applicable agreements or policies; To verify your identity.
• To comply with any applicable laws or regulations; or in response to a lawful request for information from the government or through a legal process; To fulfill any purpose disclosed to you in connection with our Services; Communicate with you to resolve disputes and provide assistance with our services.
• Public interest; When it is necessary to perform a task in the public interest and this task has a clear basis in law.
• Vital interest; When it is necessary to protect your vital interests or the interest of another natural person.
For our social media platforms:
By visiting and interacting with our social media platforms, mashhour may collect personal data about you. We use the personal data we collect from you, store and process, in order to provide, understand, improve and develop our services, create and maintain a safe environment, pursue our legitimate interests and comply with our legal obligations.
In particular, we process your personal data for the following purposes:
• To provide you with content about our products or services.
• To monitor the effectiveness of our advertising and promotional activity about our products or services on social media platforms.
• To conduct market surveys to improve, modify, personalize and improve our communications and services provided to you through our social media platforms.
• To deal with any inquiries or complaints from you about our social media platform services.
• To send promotional, marketing and advertising messages and other information related to our products that may be of interest to you based on your preferences.
• To send service-related messages, support, updates, account notifications, or private messages.
• When you give us consent to process your personal data, for example, when you follow our pages on social media platforms to receive notifications and messages about our activity on them, or when you participate in our competitions or marketing emails, or when we ask you to either accept or reject the processing of the requested data. Please note that if you consent, you will have the right to opt out of the processing of your personal data for these purposes by withdrawing your consent at any time and without charge.
Changing the purpose of processing
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you would like an explanation of how processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will tell you and explain the legal grounds that allow us to do so. Please note that we may process your personal data without your knowledge or consent, where this is required or permitted by law.
5. On what legal basis do we process your personal data?
Depending on the processing of the data at risk, we will process your personal data on any of the following bases:
• Your prior consent: for example, when we offer you to register for our services and create an account, subscribe to marketing emails or when we ask you to follow any relevant procedure to allow you to either accept or refuse the processing of your data; If you consent, you have the right to withdraw your consent at any time. However, in some cases, your choice not to communicate your personal data or withdraw your consent to the processing of your data may limit your access to our services, features or offers. For example, it may not be possible for you to use certain parts of our websites and we may not be able to respond to your inquiries without you providing the relevant information.
• Contractual relationship: in such a case, the processing of your personal data is generally necessary for the performance of the contract; This means that if you do not want your personal data to be processed in this context, we may refuse to enter into such a contract with you.
• Legitimate interest: under data protection legislation: for example, when we implement certain monitoring or tracking devices involving the processing of personal data to detect and prevent online fraud. Another example, when you visit and access our Sites, even without creating an account, and make use of the services offered by mashhour-x and/or digital properties of mashhour-x, you acknowledge that we may carry out lawful data processing as described in this Privacy Policy. If you do not agree to the following notice, you may stop visiting/using our websites.
• Legal obligations that apply to our activities.
6. Who has access to your personal data?
For the purposes described above, we will grant access to your personal information to authorized mashhour employees and members who have the need to know to process it for us, who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
In addition, we may need to transfer or provide access to authorized third parties in the following categories.
• Suppliers and service providers with whom we engage to process personal data or to perform services on our behalf (based on our instructions and in compliance with our privacy notice and appropriate confidentiality and security measures);
• Successors in ownership of our business (or who engage in meaningful discussions about that possibility with potential new owners of the business or company); In this regard, if all or almost all of our business changes ownership or undergoes a corporate reorganization or other action or transfer between Mashhour Group entities, you acknowledge that we may need to transfer your personal data to a relevant third party (or its consultants), as part of A due diligence process for the purpose of analyzing any sale to a new owner or restructuring by the new owner; We may also need to transfer your personal data to the restructuring entity or third party following a sale or restructuring so that they can use it for the same purposes as set out in the Privacy Notice;
• Our media representatives;
• Legal advisors, experts, judicial authorities, to protect us from harm to the rights, property or safety of Celebrity, our users or the public as required or permitted by law, and other parties to enforce applicable Terms of Service, including investigating potential violations;
• administrative or judicial authorities in order to satisfy the requirements of any applicable law, regulation, legal process or enforceable governmental request;
• Joint controllers; In some cases, we act as a joint controller with our social media platform providers in relation to the processing of your personal data. For more information about shared control arrangements with social media platforms, please contact us as set out in the “How to contact us” paragraph below.
We may also aggregate and anonymize data from users, approved third parties and partners – such as advertisers or linked websites. For example, we may share information publicly to show trends about the overall use of our Services.
7. How do we ensure the security of your personal data?
We maintain appropriate technical and organizational electronic security measures, including governance models, designed to protect your personal data against accidental or unlawful destruction, loss, modification, unauthorized disclosure, unauthorized access and any other unlawful or unauthorized type of processing. .
Please note that no data transmission over the Internet or any website can be guaranteed to be secure from hacking. In addition, you must also take appropriate steps to safeguard your personal data, in particular by keeping your password secure and confidential. If you know or have reason to believe that your Account Credentials have been lost, stolen, hijacked or hacked or there is any suspicious unauthorized use of your Account, please contact us via the details in Section 13, “How to Contact Us” below.
If we know or have reason to believe that your personal data is at risk, we will notify the users involved in the breach if it occurs in accordance with applicable laws.
9. How long do we keep your personal data?
We will retain your personal data for as long as your account is active or as long as is necessary for the purpose for which we initially collected it. This period can be up to 10 years. Our data retention periods depend on business needs, and for your data that is no longer needed, it will be erased or anonymized.
We aim to maintain our Services in a way that protects data from accidental or malicious destruction. For this reason, after you delete data from our Services, we may not immediately delete remaining copies from our active servers and may not remove the information from our backup systems.
We may also retain your personal data for longer periods if necessary to comply with our legal obligations or to protect our legitimate interests.
10. Do we collect personal data of minors?
Please note that you must be 18 years of age or older to register for our Services. In some jurisdictions, the age of majority may be greater than eighteen years, in which case you must match that age to become a User. Individuals under the age of eighteen may use our Services only with the involvement, supervision and approval of a parent or legal guardian.
11. What are your rights?
Right of access: You have the right to access your personal data. You can request a copy of the personal data we hold about you. There are circumstances where we may refuse your request, for example, if providing the data to you might reveal data about another person, or if we are legally prohibited from disclosing this information.
Right to rectification: Our goal is to keep your personal data accurate, up-to-date and complete. You have the right to request that any incomplete or inaccurate data we hold about you be corrected, although we may need to verify new data you provide to us.
Right to deletion: You have the right to ask us to delete your personal data if there is no reason for us to continue processing it. You also have the right to ask us to delete your personal data where you have successfully exercised your right to object to processing, where we may have processed your data unlawfully or where we must delete your personal data to comply with the law. However, please note that we may not always be able to comply with your request for deletion for specific legal reasons which we will notify you of, as applicable, at the time of your request.
Right to object: You have the right to object to processing of your personal data where we are relying on a legitimate interest (or that of a third party) and there is something about your particular situation that gives you the need to object to processing on this ground if you feel that this affects your fundamental rights and freedom. In some cases, we may demonstrate that we have compelling legitimate grounds that override your rights and freedoms. You also have the right to object when we process your personal data for direct marketing purposes.
The right to restrict processing: You have the right to ask us to suspend the processing of your personal data in the following cases: (a) if you want us to verify the accuracy of the data, (b) where our use of the data is unlawful but you do not want us to delete it, (c) when you want We may retain the data even if we no longer need it because you need it to establish a claim, exercise or defend a legal claim, or (d) you object to our use of your data but we need to verify whether we have legitimate grounds to use it.
Right to data portability: You have the right to request that your personal data be transferred to you or to a third party. We will provide your personal data to you or a third party you have chosen in a regular, commonly used and machine-readable format.
The right not to be subject to automated decision-making: You have the right not to be subject to a decision when it is based on automated processing and may result in an adverse legal effect or significantly affect you.
The right to withdraw your consent: You have the right to withdraw your consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before the withdrawal of consent. If you withdraw your consent, we may not be able to provide certain services to you. We will inform you if this is the case at the time you withdraw your consent.
Right to lodge a complaint: You have the right to lodge a complaint with the relevant data protection authorities about the collection and use of your personal data.
Right of access: You have the right to access your personal data. You can request a copy of the personal data we hold about you.
Right to deletion: In certain cases, you have the right to ask us to delete your personal data unless our processing is specifically permitted under the User Privacy Protection Act.
Right to disclose data for sale or use for commercial purposes: In certain cases, you can ask us to provide you with the categories of personal data and third parties that we disclose for sale or for commercial purposes. We never sell your personal data under any circumstances. But this right may only apply where we disclose your personal data for a business purpose.
Right to data portability: In certain circumstances, you may request that we transfer your personal data to you or to another party in a structured, commonly used and machine-readable format.
Right to opt out: You have the right to opt out of the sale of your personal data to third parties. Because we do not sell your personal data under any circumstances, this right does not apply to your personal data.
The right to non-discrimination: We will not discriminate against you in any way or under any circumstances for exercising any of your rights in relation to your personal data under the User Privacy Act.
Right to withdraw consent: Where you have given us consent to process your personal data for a specific purpose, you have the right to withdraw your consent to that specific processing at any time. However, this will not affect the lawfulness of any processing carried out before the withdrawal of consent. If you withdraw your consent, we may not be able to provide certain services to you. We will inform you if this is the case at the time you withdraw your consent.
How can you exercise your rights?
Please contact our representative using the details in Section 13 “How to Contact Us” below.
Please take note of the following:
• We may need to verify your identity before we can act on your request; This is a security measure to ensure that your personal data is not disclosed to anyone else. We may also contact you to request additional information related to your order.
• Because the exercise of these rights is subject to legal conditions and restrictions, we may have to refuse your request if these conditions are not met or if legal restrictions do not apply;
• We may decline requests that are repetitive, require disproportionate technical effort (for example, developing a new system or radically changing an existing practice) or pose a privacy risk to others.
• You will not have to pay fees to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may deny your request under these circumstances. We may also deny your request if it requires disproportionate technical effort (for example, developing a new system or radically changing an existing practice) or poses a privacy risk to others.
• In any event, we will endeavor to deal with your request promptly, and in any event within one month (subject to any extensions to which we are legally entitled). If we deny your request, we will tell you why it was denied.
• If you are not satisfied with the response or resolution of your request, you have the right to lodge complaints about our data processing activities before the data protection supervisory authority.
• If you wish to exercise any of your rights, please contact us using the details in the “How to contact us” section below.
You may submit a request to us in this regard at any time as described in the “How to Contact Us” section.
12. How does this Privacy Notice work with third party data processing?
Our Services may be provided via and/or use features operated by third party platforms or may contain links to websites operated by a third party whose policies on handling personal data may differ from ours.
For example:
• You may be able to access our Services via platforms such as gaming consoles, smart TVs, mobile devices, set-top boxes and a number of other Internet-connected devices. Additionally, you may encounter third-party applications that interact with our Services. These third parties have separate and independent privacy and personal data policies and terms of use.
• Our digital properties may contain links to other websites that are outside our control and are not covered by this Privacy Notice. If you access other websites using the links provided, the operators of those websites may collect information from you that will be used by them in accordance with their own privacy policies, which may differ from ours.
We advise you to inquire about these policies and terms if you want to know more about the processing of your personal data by a third party.
13. How to contact us?
If you have any questions, please contact us at the following email address:
mmashhourx@gmail.com
the phone:
14. How can this Privacy Notice be updated?
We may update this Privacy Notice from time to time in response to changing legal, regulatory, or operational requirements. Any changes to the Privacy Notice will be posted on this page. When such changes are material, we may provide you with specific notice of any such changes (including when they will become effective) in accordance with the law.
Where this applies (for example, if the changes involve new data processing that may rely on your previous consent), we will ensure that you have had time to agree to those changes to allow you to use our services or to refuse – in which case you will have the right to cancel your use of our services .